Terms and Conditions

Please read these Terms and Conditions carefully before using the www.ro.kittyeyerecords.com website, sheet music products (Includes print and digital editions) (the “Service”) operated by Kitty Eye Records. (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.


By creating an account with our services, we may send you newsletters, marketing or promotional materials, and other information we may send. If you would like to unsubscribe, please send an email to shop@kittyeyerecords.com.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


Content found on or through the Services is the property or permission of Kitty Eye Records. You may not distribute, modify, transmit, reuse, download, repost, copy, or use all or part of the Content for commercial or personal gain without our permission.


When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.


We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate use of your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Shipping, returns, cancellations

Please note that it may take some time to deliver to overseas.

All returns and exchanges can only be made within 7 days of the arrival of the item. We do not refund money, no exceptions. The return amount will be the original billed amount minus the shipping and 15% return / cancellation charges. The product must be in new condition with no external or internal damage. At our discretion, we may charge for items that we determine are damaged. We may also decline your return / cancellation request once your order is being processed. These charges will be charged to the customer without need for further approval from the customer.

Any merchandise returned to us unauthorized will be refused. Please ship your parcel back to us freight prepaid. Sorry, we cannot accept COD or freight-collect shipments. No goods will be accepted for exchange or return without authorization.

You are responsible for return shipping charges to Kitty Eye Records, Kitty Eye Records will bear the cost of shipment of the replacement item to you. If you choose to return a defective items for a refund, the shipping and handling charges are non refundable.

Last updated: May 18, 2021